Skip to main contentSkip to navigationSkip to footer
0%
24/7 Emergency Service

Emergency Roadside Recovery: When You Can't Wait

Rapid response emergency service covering West Central Ohio with guaranteed arrival times. Heavy-duty towing, mobile repair, and complete roadside assistance available 24/7/365.

45 min

Avg Response

24/7

Availability

78%

Roadside Fix

100mi

Coverage

Emergency Response Coverage

Sidney Area (15 mi)30-45 min
Dayton Metro (30 mi)45-60 min
Regional (60 mi)60-90 min
Extended (100+ mi)90-120 min

GPS tracking and real-time ETA updates provided for all emergency calls

Response Time Guarantees

Guaranteed response times based on location with real-time GPS tracking

Sidney & Immediate Vicinity

15 miles radius

30-45 minutes

Priority coverage zone with fastest response

Dayton Metro Area

30 miles radius

45-60 minutes

Major metropolitan coverage including I-75 corridor

West Central Ohio

60 miles radius

60-90 minutes

Regional coverage including Lima, Brookville, Springfield

Extended Service Area

100+ miles radius

90-120 minutes

Rural and extended coverage by arrangement

Comprehensive Emergency Services

Complete roadside assistance and recovery capabilities for all commercial vehicles

Mobile Mechanical Repair

On-site diagnosis and repair to get you moving again

Service Capabilities:

Engine diagnostics and repair
Electrical system troubleshooting
Hydraulic system service
Air brake system repair
Cooling system service
Emergency welding and fabrication

Equipment & Tools:

Fully equipped mobile service units with diagnostic tools

Success Rate:

75% roadside resolution

Heavy-Duty Towing & Recovery

Professional towing for all commercial vehicle types

Service Capabilities:

Class 8 truck towing
Trailer recovery and positioning
Accident scene management
Load transfer and securing
Winch-out and uprighting
Multi-vehicle recovery operations

Equipment & Tools:

Heavy-duty rotators and specialized recovery equipment

Success Rate:

100% safe recovery

Emergency Tire Service

Complete tire service and replacement capabilities

Service Capabilities:

Tire repair and patching
Tire replacement and mounting
Wheel balancing
Tire pressure monitoring
Emergency tire supply
Commercial tire installation

Equipment & Tools:

Mobile tire service trucks with inventory

Success Rate:

90% immediate resolution

Fuel & Fluid Delivery

Emergency fuel delivery and fluid services

Service Capabilities:

Diesel fuel delivery
DEF (Diesel Exhaust Fluid) service
Hydraulic fluid service
Coolant and oil service
Emergency battery service
Jump start assistance

Equipment & Tools:

Service trucks with fluid storage and pumping systems

Success Rate:

95% immediate resolution

Lockout & Access Service

Professional lockout service and key replacement

Service Capabilities:

Vehicle lockout service
Key replacement and programming
Lock repair and replacement
Ignition switch service
Security system reset
Access control repair

Equipment & Tools:

Specialized lockout tools and key programming equipment

Success Rate:

98% access restoration

Load Management

Emergency load handling and transfer services

Service Capabilities:

Load securement and transfer
Cargo recovery and protection
Emergency tarping
Load redistribution
Hazmat handling assistance
Chain and strap replacement

Equipment & Tools:

Load handling equipment and securement materials

Success Rate:

100% load protection

Emergency Response Fleet

Specialized vehicles and equipment for every emergency situation

Heavy-Duty Recovery Truck

Specifications:

capacity:80,000 lbs
boom reach:30 feet
winch capacity:50,000 lbs
equipment:Rotator with hydraulic boom

Capabilities:

  • Class 8 truck recovery
  • Accident scene management
  • Load transfer operations
  • Uprighting and positioning

Primary Response Areas:

I-75 corridorMajor highwaysAccident scenes

Mobile Service Unit

Specifications:

equipment:Complete diagnostic suite
power:110V/220V capability
air compressor:185 CFM
welding:Mobile welding capability

Capabilities:

  • On-site engine repair
  • Electrical diagnostics
  • Hydraulic system service
  • Emergency fabrication

Primary Response Areas:

Regional coverageFleet locationsRemote sites

Tire Service Truck

Specifications:

inventory:200+ commercial tires
mounting:Heavy-duty tire changer
balancing:Mobile wheel balancer
capacity:Up to 24.5" wheels

Capabilities:

  • Tire replacement and repair
  • Wheel balancing
  • Tire pressure service
  • Emergency tire supply

Primary Response Areas:

Fleet yardsHighway locationsJob sites

Fuel & Service Truck

Specifications:

fuel capacity:500 gallons diesel
def capacity:100 gallons DEF
fluids:Hydraulic, coolant, oil
equipment:Pumping and filtration systems

Capabilities:

  • Emergency fuel delivery
  • DEF service and delivery
  • Fluid system service
  • Battery and electrical service

Primary Response Areas:

Remote locationsJob sitesHighway stops

Emergency Response Process

Structured 6-step emergency response protocol ensuring rapid, professional service

1

Emergency Call Assessment

Duration: 2-3 minutes

Detailed problem assessment and resource allocation

Key Actions:

  • Location verification and GPS coordination
  • Problem diagnosis and severity assessment
  • Resource requirement evaluation
  • Safety and hazard identification
  • Customer contact information verification

Technology Used:

Advanced dispatch system with GPS integration

Expected Outcome:

Optimal resource deployment and accurate ETA

2

Rapid Dispatch & Routing

Duration: 3-5 minutes

Immediate technician dispatch with optimized routing

Key Actions:

  • Closest qualified technician selection
  • Equipment and parts verification
  • GPS route optimization
  • Traffic and weather assessment
  • Customer notification with ETA

Technology Used:

Real-time fleet tracking and route optimization

Expected Outcome:

Fastest possible response time with right equipment

3

En-Route Communication

Duration: Continuous

Constant communication and status updates

Key Actions:

  • Live GPS tracking shared with customer
  • ETA updates and route adjustments
  • Additional resource coordination
  • Safety protocol confirmation
  • Arrival preparation and setup

Technology Used:

Mobile communication and tracking systems

Expected Outcome:

Complete transparency and preparation for arrival

4

On-Site Assessment

Duration: 10-15 minutes

Comprehensive problem diagnosis and solution planning

Key Actions:

  • Safety assessment and scene securing
  • Detailed diagnostic evaluation
  • Repair vs. tow decision matrix
  • Parts and equipment requirement
  • Customer approval and authorization

Technology Used:

Mobile diagnostic equipment and assessment tools

Expected Outcome:

Clear action plan with customer approval

5

Emergency Resolution

Duration: Variable

Professional repair or recovery execution

Key Actions:

  • Safety protocol implementation
  • Repair or recovery execution
  • Quality verification and testing
  • Documentation and photography
  • Follow-up service coordination

Technology Used:

Professional tools and recovery equipment

Expected Outcome:

Safe resolution and return to service

6

Service Completion

Duration: 10-15 minutes

Service verification and follow-up coordination

Key Actions:

  • Service quality verification
  • Customer satisfaction confirmation
  • Documentation completion
  • Follow-up service scheduling
  • Preventive maintenance recommendations

Technology Used:

Digital documentation and scheduling systems

Expected Outcome:

Complete service resolution and future prevention

Fleet Emergency Programs

Comprehensive emergency coverage programs designed for commercial fleet operations

Essential Emergency Coverage

Starting at $89/vehicle/month

Basic 24/7 emergency response for small fleets

Program Features:

  • 24/7 emergency hotline access
  • Standard response time guarantees
  • Mobile repair and towing
  • Basic parts and fluid inventory
  • Emergency documentation

Service Guarantees:

  • 24/7 availability
  • 2-hour response time
  • Fixed emergency rates
  • Basic service priority

Ideal For:

Small fleets (5-25 vehicles) needing basic coverage

Priority Response Program

Starting at $145/vehicle/month

Enhanced emergency service with priority dispatch

Program Features:

  • Priority dispatch and routing
  • Guaranteed response times
  • Extended parts inventory
  • Dedicated account management
  • Preventive maintenance alerts

Service Guarantees:

  • Priority dispatch status
  • 90-minute response time
  • Preferred service rates
  • Account manager support

Ideal For:

Medium fleets (25-100 vehicles) requiring reliable response

Comprehensive Emergency Support

Starting at $225/vehicle/month

Complete emergency coverage with dedicated resources

Program Features:

  • Dedicated emergency technicians
  • Immediate dispatch priority
  • Complete parts and equipment access
  • Load transfer and management
  • Comprehensive reporting and analytics

Service Guarantees:

  • Immediate dispatch
  • 60-minute response time
  • Premium service rates
  • Dedicated support team

Ideal For:

Large fleets (100+ vehicles) demanding maximum reliability

Emergency Response Success Stories

Real emergency situations resolved through professional response and expertise

Interstate 75 Semi Recovery

Location: I-75 North of Dayton

Time: 2:30 AM Sunday

Emergency Challenge:

Class 8 truck with full trailer jackknifed during ice storm, blocking two lanes

Wayne Response:

Dispatched heavy recovery truck within 8 minutes, arrived on scene in 52 minutes

Emergency Actions Taken:

Coordinated with state patrol for scene safety
Secured 53-foot loaded trailer
Uprighted and recovered tractor
Cleared roadway and restored traffic flow
resolution time

2 hours 15 minutes

road closure

Minimized to 1 hour 45 minutes

cargo status

100% secure - no loss

follow up

Tractor repaired and returned to service next day

"Wayne's team responded faster than anyone else could have. They had the right equipment and expertise to handle a complex recovery safely and efficiently."

Construction Fleet Emergency

Location: Remote construction site near Lima

Time: 6:45 AM Monday

Emergency Challenge:

Excavator transport broke down 40 miles from nearest service, delaying $2M project

Wayne Response:

Mobile service unit dispatched immediately, arrived within 85 minutes

Emergency Actions Taken:

On-site hydraulic system diagnosis
Emergency parts delivery coordination
Complete hydraulic line replacement
System testing and certification
resolution time

4 hours

project delay

Reduced from 3 days to 4 hours

cost savings

$75,000 in avoided delays

follow up

Preventive maintenance program implemented

"The difference between a 4-hour delay and a 3-day shutdown was Wayne's emergency response capability. They saved our project timeline and budget."

Emergency Roadside Recovery Available Now

Don't wait when equipment fails. Our emergency response team is standing by 24/7 with the equipment and expertise to get you moving again quickly and safely.

Immediate Response

Emergency dispatch within minutes

Professional Equipment

Heavy-duty recovery and repair capabilities

Guaranteed Response

Location-based response time commitments